Grow with the Flow [PTY] Ltd is committed to protecting the privacy of personal information that we collect, use, and disclose. This privacy policy sets out our practices in relation to the collection, use, and disclosure of personal information, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Personal information that we collect

We may collect personal information from you when you interact with us. The types of personal information that we may collect include, but are not limited to:

Contact details, such as your name, email address, postal address, and telephone number
Financial information, such as your payment details
Demographic information, such as your age and gender
Information about your interests and preferences
The purpose for collection, use, and disclosure of personal information

We collect, use and disclose personal information for the following purposes:

To provide you with the products and services you have requested
To process and fulfill your orders
To communicate with you regarding your orders and account
To send you marketing and promotional materials, if you have consented to receive such communications
To improve our products and services
To comply with legal and regulatory requirements
Legal basis for collection, use, and disclosure of personal information

We collect, use and disclose personal information where:

It is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract
You have given your consent, which you may withdraw at any time
It is necessary for compliance with a legal or regulatory obligation to which we are subject
Rights of individuals in relation to their personal information

You have the right to:

Access the personal information that we hold
Request the correction of any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading
Object to the processing of your personal information
Lodge a complaint with the Information Regulator if you believe that we have not complied with your rights or the provisions of POPIA
Protection of personal information

We take reasonable steps to protect personal information from unauthorized access, alteration, disclosure or destruction.

Retention of personal information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and internal requirements.

Contacting us

If you have any questions about this privacy policy or our practices in relation to personal information, please contact us at infogrowflow@gmail.com.

Changes to this privacy policy

We may make changes to this privacy policy from time to time. We will notify you of any changes by updating this policy on our website.

This policy is effective as of 21 July 2021